Tough Gig: Worker Perspectives on the Gig Economy

This research project involved one of the largest ever surveys of transport workers in the gig economy in Australia. The 1,036 respondents came from the food delivery, parcel delivery and rideshare sectors of the transport industry, where workers are engaged via apps and algorithms to perform transport work for which they are also required to cover their operating costs and equipment, such as vehicles, safety equipment like helmets, fuel, phones and phone bills, and other expenses. The survey examines pay, conditions, safety and flexibility associated with this work.

March 2023
Joey Reinhard

Marni Lefebvre

Sarah Mawhinney